This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1 THE SECURITY OF USER DATA COMES FIRST
TWIN VENTURES GmbH respects the privacy of all users of the website or online shop (hereinafter referred to as "the customer" or "the customers"). This data protection policy forms the basis for the processing of personal data and provides information on what type of user data is collected from customers by TWIN VENTURES GmbH, how TWIN VENTURES GmbH uses this data and what rights the customers are entitled to. TWIN VENTURES GmbH complies with applicable data protection laws and processes personal data solely for the purposes for which the data was transmitted.
This privacy policy is adapted, supplemented or changed from time to time. The most current, available version applies each time the website is accessed or visited.
Should there be any discrepancies between this Privacy Policy and the otherwise applicable contractual or business terms of TWIN VENTURES GmbH, the provisions of this data protection declaration shall prevail.
2 TYPE AND PURPOSE OF THE DATA COLLECTED
The term “personal data” or “personal information” within the meaning of this privacy policy includes information that can be used to personally identify customers.
The processing of personal data means any handling of personal data, such as collecting, using, storing, disclosing, transmitting or deleting the data.
On the one hand, TWIN VENTURES GmbH automatically collects personal data when the customer interacts with the website or uses the online shop. On the other hand, personal data that a customer provides (e.g. by contacting us, creating a user profile or customer account) is automatically or manually collected.
2.1 DATA COLLECTED AUTOMATICALLY
When you visit the website of TWIN VENTURES GmbH automatically collects statistical visitor data about which parts of the website are visited by the customer. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, the customer's IP address, the date and time of access, the browser used, the operating system, the amount of data transferred and the requesting provider (access data) and documents the access. In this context, it is sometimes necessary to use so-called cookies (see section 4 below).
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering.
2.2 DATA WHEN INTERACTING WITH DREAMYDEKO, FOR CONTRACT EXECUTION, CONTACT AND OPENING A CUSTOMER ACCOUNT
TWIN VENTURES GmbH does not automatically collect personal data from customers, such as name, address, telephone number or email address.
However, personal data is collected from customers when a customer provides it as part of an order or when contacting TWIN VENTURES GmbH (e.g. via contact form or email) voluntarily. Mandatory fields are marked as such, as In these cases, TWIN VENTURES GmbH requires the data to process the contract or to process the contact and without this information the order or the contact cannot be sent. Which data is collected can be seen from the respective input forms.
When a customer decides to open a customer account, TWIN VENTURES GmbH processes the personal data for the purpose of opening a customer account. The mandatory information requested during registration must be provided in full, otherwise TWIN VENTURES GmbH may refuse registration. The personal data collected will be used TWIN VENTURES GmbH only for the purpose of using the online shop or the respective offer or service for which the customer has registered. In addition, TWIN VENTURES GmbH may use the customer's email address to inform them about important changes, such as changes to the scope of the offer or technically necessary changes.
After the contract has been fully processed or after the customer account has been deleted, the customer's data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless the customer has expressly consented to further use of the data or TWIN VENTURES GmbH reserves the right to use data in any other way that is permitted by law. The customer account can be deleted at any time and can be done either by sending a message to the contact details provided below (see section 9 below) or via a function provided for this purpose in the customer account.
3 LEGAL BASIS FOR THE COLLECTION AND PROCESSING OF PERSONAL DATA
The legal basis for the collection and processing of the customer's personal data depends on the specific purpose of the data processing in each individual case. The following are possible:
- the protection of DreamyDeko's legitimate interests, provided that the interests of the customer or fundamental rights or freedoms are not unreasonably compromised;
- the conclusion or performance of a contract; or
- Consent of the customer at the time the personal data is collected. The customer can revoke his consent at any time. For this purpose, the customer can send a corresponding message to the contact details described below. The legality of the data processing that has already taken place remains unaffected by the revocation.
4 USE OF COOKIES AND USE OF DATA
4.1 COOKIES
In order to continuously improve the website for customers, TWIN VENTURES GmbH uses cookies. Cookies are small pieces of software information that are stored by web browsers (e.g. Google Chrome, Internet Explorer or Mozilla Firefox) on the customer's computer hard drive to facilitate the use of the website (e.g. language selection, shopping cart, etc.).
Some of the The cookies used by TWIN VENTURES GmbH are deleted at the end of the browser session, i.e. after closing the web browser (so-called session cookies). Other cookies remain on the device and enable TWIN VENTURES GmbH recognizes the customer's web browser on the next visit (so-called persistent cookies). The storage period can be found in the overview in the cookie settings of the web browser.
Most web browsers automatically accept such cookies, but web browsers can be configured to not accept or save cookies. However, if cookies are deactivated, the functionality of the website may be restricted. Details can be found in the user manual or the help function of the web browser.
4.2 USE OF DATA
The anonymized data that is collected when you visit the TWIN VENTURES GmbH website is stored using cookies and can be used for web analysis purposes, to optimize the website and to measure performance. TWIN VENTURES GmbH may use third-party providers, some of whom have their own data protection regulations, to which TWIN VENTURES GmbH has no influence.
TWIN VENTURES GmbH uses functions of the following web analysis services:
Google Analytics
The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google evaluates the use of the website in order to compile reports on website activities and to provide DreamyDeko with other services relating to website and internet usage. The IP address transmitted by the customer's web browser as part of Google Analytics will not be merged with other Google data.
The information generated by cookies on the use of the website is usually transferred to a Google server in the USA and stored there. Google complies with the data protection provisions of the "Swiss-US Privacy Shield" agreement and has registered with the US Department of Commerce for the "Swiss-US Privacy Shield" (information on the Swiss-US Privacy Shield can be found at https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs ).
For more information, please see Google’s privacy policy at https://support.google.com/analytics/answer/6004245?hl=de .
Google Ads and Google Conversion Tracking
The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
As part of Google Ads, TWIN VENTURES GmbH uses so-called conversion tracking. When the customer clicks on an advert placed by Google, a cookie is set for conversion tracking. These cookies expire after 30 days at the latest and are not used to identify the customer. If the customer visits DreamyDeko's website and the cookie has not yet expired, Google and TWIN VENTURES GmbH recognizes that the customer clicked on the advertisement and was redirected to this page.
TWIN VENTURES GmbH learns from Google the total number of users who clicked on the ad and were redirected to a website with a conversion tracking tag. However, DreamyDeko does not receive any information that can be used to personally identify the customer.
For more information, please see Google’s privacy policy at https://www.google.de/policies/privacy/ .
Google Maps
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
DreamyDeko uses Google Maps to visually display geographical information. When using Google Maps, Google transmits or processes data about the use of the maps functions by website visitors, which may include in particular the IP address and location data. DreamyDeko has no influence on this data processing.
To the extent that information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the “Swiss-US Privacy Shield”.
To deactivate the Google Maps service and thus prevent data transmission to Google, a customer must deactivate the Java Script function in the web browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
For more information, see Google’s privacy policy at
https://www.google.com/intl/de_de/help/terms_maps/ .
social media content
TWIN VENTURES GmbH may use social media plugins from social networks such as Facebook, Instagram or Twitter on the website.
When the customer visits a website that contains such a plugin, the web browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to the web browser by the respective provider and integrated into the page. By integrating the plugin, the providers receive the information that the customer's web browser has accessed the corresponding website from TWIN VENTURES GmbH, even if the customer does not have a profile on the relevant social network or is not currently logged in. This information (including the IP address) is transmitted from the customer's web browser directly to a server of the respective provider (possibly in the USA) and stored there. If the customer is logged in to one of the services, the providers of the social network can record the visit to the website of TWIN VENTURES GmbH can directly assign the plug-in to the profile in the respective social network. If the customer interacts with the plug-ins, for example by pressing the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published in the social network and displayed to the customer's contacts there.
These social network platforms have their own data protection regulations, which TWIN VENTURES GmbH has no influence.
The purpose and scope of data collection and the further processing and use of the data by the providers on their websites as well as a contact option and the related rights of customers and setting options for protecting privacy can be found in the data protection notices of the providers:
https://www.facebook.com/policy.php
https://twitter.com/de/privacy
https://help.instagram.com/155833707900388
If the customer does not want any of these plugins to be loaded, it is recommended to log out of the relevant social network. Furthermore, various web browsers can be set or supplemented with add-ons (e.g. Facebook blocker) so that the social media plugins are not be loaded.
5 NEWSLETTER
If the customer has one of If you would like to receive the newsletter offered by TWIN VENTURES GmbH, TWIN VENTURES GmbH requires an email address from the customer and other information that allows verification that the customer is the owner of the specified email address and agrees to receive the newsletter (so-called "double opt-in" procedure). If the customer would like to register for a newsletter as a registered customer, he or she can give his or her consent to do so at the time of registration or later using the registration function in the customer account.
With the newsletter, the customer regularly receives recommendations and offers that may be of interest to him. For this purpose, TWIN VENTURES GmbH personal data concerning the customer's usage behavior on the website, orders at TWIN VENTURES GmbH and how the customer uses the newsletter (e.g. whether the newsletter is opened or which web URL links are clicked). TWIN VENTURES GmbH may evaluate this data for statistical purposes in order to better tailor the content of the newsletter to the interests of the customers.
The processing of the personal data entered in the newsletter registration form is based on the consent of the customer, which can be revoked at any time for the future. The revocation takes place either via the "unsubscribe" link in the newsletter, written notification from the customer to TWIN VENTURES GmbH to the address below or log out of the customer account. The personal data collected will be used TWIN VENTURES GmbH is responsible for the content design and sending of the newsletter. No data is passed on to third parties for their own (advertising) purposes.
TWIN VENTURES GmbH stores the personal data provided by the customer for the purpose of receiving the newsletter until the customer unsubscribes from the newsletter.
6 SHARING YOUR DATA
TWIN VENTURES GmbH will not disclose the personal data of customers to third parties. This is excepted if the customer consents to the data being passed on to companies that are not TWIN VENTURES GmbH, has agreed or if TWIN VENTURES GmbH is required to do so by law, authorities or courts. In addition, if service providers who TWIN VENTURES GmbH may be assisted in data processing, website administration or in other ways, as well as in providing the products and services requested by the customer (e.g. parcel or newsletter delivery service providers). These third parties are obliged to maintain the same level of security and data protection as DreamyDeko.
7 DATA SECURITY
Unfortunately, the transmission of data via the Internet is not absolutely secure. TWIN VENTURES GmbH works with service providers and internet providers who take appropriate technical and organizational security precautions to protect customers’ personal data. However, TWIN VENTURES GmbH cannot guarantee the security of the data transmitted by the customer. Any data transmission is therefore at your own risk.
8 YOUR INFORMATION AND WITHDRAWAL RIGHTS
Of course, every customer is free to TWIN VENTURES GmbH at any time - for example in an email - that the personal data should not be used to contact you in the future. Participation in the special services of TWIN VENTURES GmbH website, such as the newsletter service, can be revoked at any time.
In addition, it is possible to obtain information about the processing of the data or to request a copy of the personal data collected via the DreamyDeko website.
9 CONTACT
If you have any questions about this privacy policy or data protection at A customer can contact TWIN VENTURES GmbH using the following contact details TWIN VENTURES GmbH:
TWIN VENTURES GmbH
Rohnhofstr. 6
CH-8416 Flaach
10 FINAL PROVISIONS
Should individual provisions or parts of this data protection provision prove to be invalid or ineffective, this shall not affect the validity of the data protection provisions as a whole.
The place of jurisdiction and the applicable law are determined according to the General Terms and Conditions .
Modification date: 09.08.2024